Under the ‘Once only’ policy, users or consumers of Abu Dhabi Government’s services will be relieved from submitting supporting documents every time they apply for a service. To benefit from this policy, users will submit their documents only once via the central website of Abu Dhabi Government.

This data will be saved and shared with government entities and companies via the Abu Dhabi Connect Platform, which is the only digital platform to provide and share digital information with government entities and companies.

The ‘Once only’ policy will facilitate transactions by:

• reducing the number of documents required for each transaction
• easing procedures of services
• ensuring seamless use of data in a secure way.

Once only is the first policy of its kind in the region to enhance government’s digital transformation.