After the successful implementation of the strategy to transform Dubai into a Smart City by 2017, Dubai Government launched the ‘Smart Dubai 2021 Strategy’. The strategy is based on four pillars. They are:
- Seamless – providing integrated daily life services
- Efficient – optimising use of city resources
- Safe – anticipating risks and protecting people and information
- Personalised – enriching life and business experiences for all.
The roadmap to 2021 defines ambitious targets across the following three impact axes:
- customer happiness - achieving happiness for residents and visitors in their daily urban lives
- economic growth - achieving financial savings
- resource and infrastructure resilience - ensuring clean and sustainable resources and enhanced infrastructures.
The six strategic objectives of Smart Dubai 2021 are to achieve a:
- smart liveable and resilient city
Under this objective, Smart Dubai aims to:
- Achieve full ICT enablement of critical infrastructure and resources to boost efficiency, availability, and resilience.
- Enhance the emirate’s resilience through collaborative, connected planning, awareness building, and capacity development, fostering readiness at the individual, community, society, and emirate levels.
- Nurture commitment and collaboration among various stakeholders in the emirate to deliver an integrated, smart, and sustainable urban experience.
- Improve city connectedness to simplify living.
2. globally competitive economy powered by disruptive technologies
Under this objective, Smart Dubai aims for:
- A globally competitive economy, leveraging ICT innovations as means to digitally transform strategic economic sectors and pioneer new rules of economic development and engagement.
- Embarking on transition towards circular economy that fosters reuse and sharing of economic assets and resources.
- A vibrant entrepreneurship and innovation ecosystem fuelled by productive R&D investments, emerging technologies, open and shared data, and enriching collaborations, aiming to boost patents granted in the emirate.
- An inspired, skilled, innovative and highly productive workforce reinforcing Dubai’s position as the smartest city of the future
3. interconnected society with easily accessible social services
Under this objective, Smart Dubai aims to:
- Touch the lives of individuals in the emirate—resident or visitor, through digitizing and simplifying access to and use of services in daily living; making life easier.
- Improve individuals’ quality of life by embracing technology to streamline social, cultural, education, and healthcare experiences in the emirate.
- Facilitate inclusive and effective participation of city stakeholders to engage them in designing city experiences.
4. smooth transport driven by autonomous and shared mobility solutions
Under this objective, Smart Dubai aims to:
- Pioneer smart innovative mobility solutions for a seamless and safe transportation experience in the emirate.
- Enhance city mobility by harnessing autonomous transportation technologies for increased productivity, efficiency and reduced traffic congestion.
- Boost the use of public and shared transportation means to reduce time spent commuting, helping residents and visitors reach their destinations safer, faster and happier.
5.clean environment enabled by cutting-edge ICT innovations
Under this objective, Smart Dubai aims to:
- Leverage ICT to ensure sustainability and quality of the emirate’s resources (water, air, energy, and land) for residents and visitors.
- Deploy leading-edge, ICT powered demand and supply side strategies to improve resource efficiency and conserve consumption.
- Digitally transform utilities, manufacturing, transportation, and waste treatment sectors to reduce the emirate’s carbon footprint for a cleaner, healthier environment.
6. digital, lean connected government.
Under this objective, Smart Dubai aims to be:
- A Government with Zero visits—eliminates the need to commute to and physically interact with the Government by providing 100% of eligible public services through digital channels and targeting full digital adoption.
- A paperless, cashless Government, driven by cutting-edge, disruptive technologies, defining the Government of the future now.
- Delivering optimized experiences through connecting public services that target residents’ and visitors’ critical needs and major life events… saving time and simplifying life.
- A Government powered by world-class city-wide shared services and infrastructure that drive significant efficiencies for the emirate.
