Call for the ambulance on 998 (from anywhere in the UAE). An air ambulance may be sent for the patient if needed.

UAE's hospitals can handle any medical emergency. During medical emergencies, a hospital will accept you for initial treatment and may transfer you to a hospital better equipped to deal with your problem.

The UAE provides standard medical care and visitors can easily obtain medical treatment from either private or government hospitals. In case of emergency, treatment to stabilise the case is free. Other treatment must be paid for by cash, credit card or insurance.

You can look for medical facilities on the websites of:

• Ministry of Health and Prevention
• Dubai Health Authority
• ِAbu Dhabi Health Services Co.
• Government of Ajman
• Dubai Health Authority.

If death occurs, the family of the deceased will need to register it and obtain a death certificate. U.ae portals offer detailed information on the process.

COVID-19 helpline

Call for help, information and services related to novel coronavirus (COVID-19).

Istijaba emergency call centre

Department of Health - Abu Dhabi has a dedicated Istijaba call centre for any emergency requests from inpatients at health care facilities across the emirate of Abu Dhabi. Inpatients can request for urgent medical checkup or diagnosis, a medical bed for critical conditions, rare or critical care medicine specialists, rare blood type requirement and other urgent medical support.

Patients can reach Istijaba through the toll free number 8001717.  Istijaba operates as a direct communications channel with the Medical Operations Command Centre of Department of Health - Abu Dhabi to respond to patients' emergency requests promptly.

Related links:

• Medical emergency - the official portal of Abu Dhabi Government - TِAMM.