Coronavirus health helpline

Call for help, information and services related to the 2019 novel coronavirus (COVID-19) through the following channels:

• Ministry of Health & Prevention on 800-11111 
• Estijaba service at the operation center –Department of Health – Abu Dhabi on 800-1717 
• Dubai Health Authority on 800-342.

In addition, virtual help is available through:

• the ‘Doctor for every citizen’ service which is available on the DHA mobile app on Google Play and App store

• the COVID-19 health advisory platform.

Helpline for mental health counselling

Ministry of Health and Prevention established a dedicated hotline 04-5192519 to respond to your psychological concerns and anxiety related to COVID-19. You can call the mental support hotline which is available from 9am to 9pm, from Sunday to Thursday or send an email to Alamal.consultations@mohop.gov.ae.

Coronavirus helpline for UAE citizens abroad

Citizens can register for the Twajudi service through MoFAIC’s website or the UAEMOFA app for Android and iOS.

Find contact details of the UAE’s embassy or consulate in your host country. In countries, where there is no diplomatic representation, citizens can call  Ministry of Foreign Affairs and International Cooperation on the toll free number +97180044444.

Useful links

• Report COVID-19 infected Emirati traveller 
• Travel advice for Emiratis during COVID-19

For more information read travel services for UAE nationals.

Coronavirus helpline for UAE residents abroad

For information, call Ministry of Foreign Affairs and International Cooperation on the helpline 0097124965228 and  0097192083344 or the Federal Authority for Identity and Citizenship on 00971501066099 or send an email to Operation@ica.gov.ae.

Read about COVID-19 travel updates to check travel updates and information about repatriation flights.

Technical helpline for distant learning

As distant learning for school students is being implemented in the UAE from 22 March to 2 April 2020 as a measure to protect children from contracting COVID-19, Ministry of Education has facilitated technical helpline for students and parents to resolve any issues they might encounter in the due course.

Here are the contact details for the various entities:

• Ministry of Education - email Id: Sd@moe.gov.ae, phone number:67017000
• Department of Education and Knowledge - phone number - +971 2 615 0000
• Knowledge and Human Development Authority (KHDA) - toll free number.: 800KHDA (800 5432)
• Sharjah Private Education Authority – phone number 0097168041444.