Ministry of Health and Prevention (MoHaP) launched a chatbot service titled Virtual Doctor for COVID-19. People can use the service to assess whether their symptoms could be associated with the novel coronavirus, COVID-19.

The chatbot in the Virtual Doctor service asks questions relating to the persons’ travel history, if they have come in contact with someone who has travelled and is sick and if they have come in contact with someone known to have COVID-19. It also asks if the person is suffering from specific symptoms and about his health habits. Depending on the person’s answers, the chatbot will deduce if he/she is at risk. It will connect him/her to a doctor through the same service.

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