Since its inception, the Federal Tax Authority (FTA) has been committed to adopting a comprehensive and continuously evolving strategy to enhance innovation across all its operations and services. This aligns with its vision to be a globally leading tax authority in revenue collection while fostering a culture of voluntary compliance to support financial sustainability, in line with "UAE Vision 2071," which aspires to position the country as a global hub for innovation and sustainability.

Coinciding with the "UAE Innovates 2025" events in February, the FTA launched its Innovation Charter and its updated Innovation Strategy, developed to achieve its ambitious goals. These initiatives aim to unlock new growth opportunities, contribute to creating an innovative environment that adapts to change, and establish a sustainable means of investing in human capital, stimulating economic activity, and transforming innovation into a tangible reality and an effective institutional culture.

As part of these continuous efforts and ongoing development plans, the FTA has implemented several key projects and initiatives, particularly in digital transformation and Zero Bureaucracy. These efforts have yielded significant positive impacts, enhancing customer satisfaction and supporting taxpayers in complying with tax regulations more efficiently.

One of the key initiatives in this field is the launch of the "Emarat Tax" smart application for tax services, which represents a transformational leap in enhancing the quality of services provided by the Federal Tax Authority. The application offers more than 39 diverse digital services, enabling users to manage their tax-related transactions with accuracy, speed, efficiency, and transparency.

The Authority is committed to continuously updating the application to align with its development plans and the ongoing expansion of its services. Through "Emarat Tax," users can efficiently complete procedures related to Value Added Tax (VAT), Excise Tax, Corporate Tax, and more. The application provides innovative solutions that allow users to easily access the Authority's services anytime, anywhere, whether for registration, tax return submissions, payment of tax dues, refund requests for legally eligible categories, reconsideration requests, or other tax-related procedures.

The unified login feature is available for Federal Tax Authority (FTA) users through "UAE Pass" (Digital Identity) technology. This allows taxpayers to use their digital identity for all procedures and services on the "Emarat Tax" platform while ensuring the highest standards of security, confidentiality, and accuracy in handling information and transactions. This feature helps streamline processes, enhance user experiences, and meet customer expectations.

With the success of the "Emarat Tax" smart application-an innovative initiative serving as a benchmark-and other pioneering projects in this field, our ambitions remain limitless. The UAE tax system continues its digital transformation journey under a comprehensive strategy aimed at building a more efficient, sustainable, and transparent financial system through ongoing innovationand smart solutions development.

Khalid Ali Al Bustani

Director General, Federal Tax Authority