Artificial intelligence has become a defining element of the UAE's leadership agenda and future vision. This is particularly evident in light of the UAE Artificial Intelligence Strategy, which aims to integrate AI into services and data analysis at a rate of 100% by 2031, enhancing government performance, accelerating service delivery, and creating innovative working environments. Through this strategy, the UAE seeks to become the world's leading government in harnessing AI across all vital sectors, while creating a new, high-value economic market in the region.

In line with this strategic direction, the Ministry of Human Resources and Emiratisation has successfully adopted an innovative model for incorporating AI across its systems, operations, services, and organisational structure, as part of a comprehensive approach to strengthen the efficiency, competitiveness, and agility of the labour market, while enhancing the ease of doing business. This transformation supports the Ministry's efforts to eliminate bureaucracy, elevate the customer experience, reinforce the UAE's leadership in government services, and consolidate its position at the forefront of the global digital economy.

The Ministry continues to expand the digital transformation of labour market services by integrating AI-driven capabilities within a unified government ecosystem. This includes enhancing data integration with government entities through shared AI-enabled platforms to ensure data accuracy and rapid information exchange. Such integration improves procedural efficiency, reduces service delivery times, and provides a holistic view of the labour market. It also empowers decision-makers to develop more flexible and effective policies, positively impacting customer experience and strengthening the UAE's global competitiveness.

The Ministry is also enhancing the decision-making ecosystem by developing AI-based predictive models that anticipate future labour market trends and identify emerging needs across various economic sectors. This forward-looking approach supports proactive planning and the development of policies aligned with national development priorities, ensuring the labour market remains prepared for rapid shifts and maintaining its long-term competitiveness.

With these advancements, and in close collaboration with our partners, we can confidently say that we have reshaped the UAE labour market's operations and services through the power of artificial intelligence. And our journey is just beginning. We will continue to build on this momentum with steadfast determination, driven by our commitment to customer happiness and

contribution to the progress of our nation, in line with the vision and aspirations of our wise leadership.

H.E. Shayma Al Awadhi

Acting Undersecretary for Labour Market Development & Regulation, Assistant Undersecretary for Communication & International Relations

Ministry of Human Resources and Emiratisation