Dates

Opening on

01/05/2025

Closing on

31/08/2025

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Customer satisfaction with the presentation of services on the website

Subject of Consultation:

The Ministry of Energy and Infrastructure is committed to enhancing your experience on our website, and we consider your feedback and suggestions to be crucial in this process. Through this survey, we aim to gather your evaluation of how services are presented on the website and how well this presentation meets your needs. Our goal is to develop the site to be more user-friendly and aligned with your expectations.


Objective of the Consultation:

The purpose of this consultation is to collect customer feedback and opinions regarding the presentation of services on the website. Through this consultation, we seek to assess the clarity of the information, ease of navigation, and the overall quality of the user experience. The survey also aims to identify areas that need improvement or modification to better meet customer needs, helping in the development of the website and providing a more effective and user-friendly experience.


Expected Decisions:

Enhance the customer experience on the website and increase their satisfaction, which will lead to greater interaction with the site and increased use of the provided services.


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