Topic: The "Maskan" app is an initiative launched by the Federal Tax Authority in the UAE to simplify the process of refunding VAT on the costs of building new homes. The app enables eligible citizens to submit refund requests easily and efficiently through an electronic platform, alleviating financial burdens during the construction of their new homes. The app aims to enhance user experience and save time and effort, aligning with the nation's vision to promote digital transformation and streamline government procedures 

Objective: The consultation seeks to leverage users' opinions and experiences to increase the effectiveness and efficiency of the app and enhance the user experience. It also aims to promote transparency, foster communication with users, and encourage interaction and participation to meet the needs of citizens and service beneficiaries  

Expected Outcomes: Utilizing public feedback to improve the app's interface for better accessibility, accelerate and simplify processes, and explore the possibility of adding new features to the app