As part of the UAE's efforts to build an inclusive and digitally empowered society, this consultation focuses on understanding how technology can help bridge gaps for vulnerable and underserved communities. It seeks to explore ways to ensure equal access to digital government services for everyone especially migrant workers, elderly residents, women and people of determination by identifying barriers, gathering public insights, and encouraging innovative, human-centered solutions that promote digital inclusion across the nation.

Objectives:

-        To gather public opinions on how digital transformation initiatives can better serve vulnerable and underserved communities, including migrant workers, people of determination, and the elderly.

-        To identify the main challenges these groups face in accessing and using digital government services.

-        To explore innovative ideas and practical solutions that promote equal digital access for all residents in the UAE.

Expected Outcomes:

-        Deeper understanding of accessibility gaps and user needs across vulnerable groups.

-        Actionable recommendations to enhance inclusivity and usability of digital platforms.

-        Increased community engagement and awareness of digital rights and opportunities.

-        Contribution to the UAE Digital Government Strategy 2025 goals on inclusion and participation.