Dates

Opening on

15/10/2025

Closing on

31/12/2025

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Harnessing AI tools to enhance the customer experience

Question

What AI tools do you recommend to enhance the user experience when accessing the Ministry of Foreign Affairs services

 

Subject

Amid rapid digital transformation, the Ministry of Foreign Affairs aims to leverage advanced AI technologies to enhance service quality, accelerate delivery, and provide a seamless, flexible experience for customers

 

Objective

This consultation invites public input on AI tools and technologies that can enable smarter, more accurate, and more efficient services with minimal effort required from users

 

Expected Outcomes

Collected insights will guide the Ministry in integrating AI tools and solutions to improve and automate service delivery, ensuring a distinctive, efficient, and user-centered digital experience