Subject of the Consultation

As part of its commitment to continuous development, enhancing the quality of its services, and strengthening community partnership, the Authority is launching this digital consultation to gather the community's views, expectations, and feedback on its various services. The consultation aims to support service development, enhance the customer experience, address actual needs, and contribute to higher levels of community satisfaction.

Objective of the Consultation:

Explore community expectations for the development of the Authority's services.
Measure community satisfaction with the services currently provided.
Identify service development priorities from the community's perspective.
Support informed decision-making through active community engagement.

Expected Outcomes of Implementation:

Enhance service quality and efficiency.
Improve the customer experience across the Authority's various services.
Strengthen trust and communication between the Authority and the community.
Align service development with the needs and expectations of the community.