Services and facilities at the UAE’s airports
The UAE’s airports provide passengers with a range of services to make their trip as easy as possible. Airport services range from welcoming passengers at the airport to dropping them off at their destination and vice versa. The services cater to all segments of passengers, including people of determination, seniors, children, etc.
Meet and greet services
These services often come packaged with facilities such as lounge access, skipping the queue at immigration counters, baggage delivery services etc. You can take benefit of the meet and greet service at the following airports:
- Meet & Assist service - Abu Dhabi International Airport
- Hala service - Sharjah Aviation Services
- Special service staff - Sharjah International Airport
- Marhaba Lounge – Dubai Airports
- Ahlan First Class Lounge – Dubai Airports
- Ahlan Business Class Lounge – Dubai Airports.
Public transportation
Public transportation is available from and to airports in the UAE. You can use buses and taxis in all emirates. Additionally, you can use the metro in Dubai. The following links provide information about the easiest modes of transportation from and to the airports:
- Abu Dhabi
- Dubai
- Sharjah
- Ras Al Khaimah
- Fujairah
Car rental
Local and international car rental companies offer reliable and safe vehicle rental, from budget cars to luxury SUVs. Car rental offices are open 24 hours and located within the airport terminal at Arrivals. Find a list of car rental companies in the below links:
- Hire a car – Abu Dhabi Airport
- Car rental – Dubai Airports
- Car rentals – Sharjah Airport.
Transportation services offered by the UAE's airlines
Airlines usually offer preferential rates for renting a car. You could take benefit of that or use their complementary coach service that drops passengers at a central location. This service is also offered at the time of departure.
Check details on the links below:
- Book Etihad chauffeur - Etihad Airways
- Book Etihad luxury coach - Etihad Airways
- Book cars - Etihad Airways
- Book a car - Emirates Airline
- Book a chauffeur drive - Emirates Airline
- Rent a car - Fly Dubai
- Book a car - Air Arabia
- Coach service - Air Arabia.
Services for seniors and people of determination
Airports and airlines in the UAE offer special services to seniors and people of determination. Facilities include ramps, wheelchairs, attendants, special designated rooms, transportation etc. Wheelchairs and strollers are offered free of charge. However, contact the respective airline/airport for accurate information and reservation.
Services for people of determination offered by airports
- Services for persons with reduced mobility - Abu Dhabi International Airport
- Special assistance – Dubai Airports
- Facilities for disabled – Fly Dubai
- Limited Mobility Services – Sharjah International Airport.
Services for people of determination offered by airlines
- Special assistance for unaccompanied minors, expectant mothers and those with medical and special needs - Etihad Airways
- Special care for unaccompanied minors and those with infants - Emirates Airline
- Special needs - Emirates Airline
- Passengers with special needs - Air Arabia.
Facilities
The UAE’s airports are well-equipped with facilities from ATMs and exchange centres, to play areas and prayer rooms. Whether you need to shop for medical supplies, make an international phone call, buy foreign currency, relax before your flight, or have something to eat, the airport has got it covered.
Find information about a wide range of facilities provided by the UAE’s airports in the links below:
Shop dine and relax
Airports in the UAE have food courts serving a mix of local and international flavours that run from breakfast through dinner. Duty-free shops in the UAE airports offer a mix of local favourites and global brands. Find more information in the links below:
- Shop, dine and unwind – Abu Dhabi Airport
- Dining, Shopping, Relax – Dubai Airports
- Dine, Shop, Relax – Sharjah Airport
- Shops & Restaurants – Ras Al Khaimah International Airport.
